YBS Biographer Newsletter
Autumn/Winter 2012 Join our mailing list and download the latest and previous copies of our quarterly newsletter.
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Client Comments

Our reputation is built on repeat business

YBS does not send out client questionnaires, but does receive lots of unsolicited comments from happy clients.  The list below is a genuine selection of comments received from our sponsors:

“I must say that I always appreciated my interaction with you to everyone here.  You are wonderful and I had the greatest experience with YBS.  It’s not easy to find someone who is so responsive all the time.”
Compound Specialist, Top 5 Pharma, Aug 2012

 “The YBS team are second to none, and have persistently maintained an ‘excellent’ scoring in all KPI returns.  YBS offer a highly professional and dedicated bioanalytical service, and I have found that at all times YBS have proven to be proactive on our behalf where any study related issues have arisen.”
Outsourcing Manager, UK Large Pharma, Sept 2011

 “Thank you for all your hard work and cooperation with this study and all of our studies.  YBS does a very professional job”
Compound Specialist; Asian Pharma, Feb 2011

 “My experiences with YBS have been extremely positive.  They’re very experienced so we tend to outsource our more difficult and higher profile compounds to them.  They always provide an excellent service with high quality data generated in short timelines.”
CRO Manager, UK Large Pharma, Feb 2013

 “I would just like to say that it has been an absolute pleasure working with you and wish you all success in moving this project forward.  In addition I would like to say a special thank you to the Principal Investigators at Unilabs who have provided fantastic Bioanalytical / tk support to the project especially when developing and validating the metabolite assays and the initial metabolite analysis – your dedication was much appreciated”
DMPK Outsourcing Manager, European Large Pharma, June 2012

 “I enjoyed working with you and I hope we work together very soon.  I appreciate all your effort, skill and professionalism.  YBS is very lucky to have you”
Compound Specialist, Japanese Pharma, Feb 2011

 “Much appreciation to you and your team at YBS for your diligent support on this complex project”
Compound Specialist; US Pharma, Sept 2012

“Again, my deepest thanks for assaying these samples on short notice and over a weekend—fantastic job!”
Outsourcing Manager, Top 5 Pharma, May 2011

“Thank you for this prompt delivery of the final report.  Your support has been greatly appreciated throughout the study”
Program Director, European Pharma, Mar 2013

“The overall impression of study management and the quality system at YBS was very good”. 
QA Consultant, Small European  Pharma, Dec 2012

 “YBS is a very professional organisation staffed by experienced and knowledgeable personnel.  YBS has facilities, methods, equipment, staff and a quality system that adheres to GCP and GLP regulations and will successfully analyse our samples”
QA Manager, Virtual Pharma, May 2012

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